• For free-cancellation for tours and activities options:
  • Up to 24 hours before the beginning of the activity: full refund.
  • Less than 24 hours before the beginning of the activity or no-show: no refund.
• For semi-refundable package options (example full packages of tours with accommodation)
  • Cancellations will be subject to approval under accommodations cancellation policy, and the refund will be based on this policy
• For non-refundable package options
  • Sales are final and cancellations will be subject to approval under exceptional circumstances.
• Guests who cancel a booking of more than 24 hours in advance will receive a full refund

The cancellation policy is displayed on your product’s page.